ASSET MANAGEMENT COORDINATOR
Summary of Function
The Asset Management Coordinator is integral to the successful operation of Merit’s Asset Management program. This role requires customer interaction as well as cross functional collaboration. The Asset Management Coordinator interacts daily with clients, data, inspection reports, and service work associated with the program.
Major Duties and Responsibilities
The Asset Management Coordinator must be able to perform work duties as assigned and have a practical understanding of the following responsibilities and tasks:
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Prepares, reviews, enters, and updates information into database in a timely manner.
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Verifies inspection information is complete and accurate.
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Communicates with internal departments if information is incomplete.
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Responsible for on-time preparation and delivery of reports for review by inspector and manager.
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Research and answer client questions.
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Responsible for preparing and communicating proper materials for inspection to the Inspector.
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Collaborate with the Inspector to collect any missing inspection information.
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Creates work orders and inspection or service packets.
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Assists with management and control of open work orders.
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Quality control reporting and management.
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Works independently with direction from manager.
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Daily office tasks including answering phones and door, scanning, filing, and organizing.
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Other duties and projects as assigned.
Organizational Relationships
This position will report directly to the Inspection Manager. There will be frequent interaction with the Inspector, Service Superintendent, Service Crews, as well as regular interaction with office personnel. A successful Asset Management Coordinator is detail oriented, customer service focused, and consistent.
Experience and/or Educational Requirements
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High school diploma required.
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Experience in a construction-based industry, preferred.
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Must be extremely organized and detail-oriented.
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Ability to multi-task while continually ensuring accuracy.
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Proficient in Microsoft Suite.
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CAD/Bluebeam experience, a plus.
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Ability to communicate effectively and professionally with all internal and external levels of the organization.
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Ability to work on repetitive information accurately.
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Ability to perform math functions.
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Strong problem-solving skills.
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Effective time management and prioritization skills.
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Valid driver’s license.
Physical Requirements
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Must be able to work and perform what would be considered standard practices for this type of position in the industry.